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FREQUENTLY ASKED QUESTIONS

  • Where are you located?
    4211 Cane Run Road Suite 1 Louisville, KY 40216
  • What are your working hours?
    We are open from Tuesday to Saturday, 11am to 6pm. You can always set up an appointment if needed.
  • Can we facetime?
    If you cannot come into our office location, we can always do a facetime consultation for your custom piece.
  • How much for a piece?
    All custom pieces are uniquely priced. We price based off your budget so we can get an idea of the best materials/diamonds to use in the creation your custom piece. Carats, grams, and clarity are all taken in consideration when determining your quote. We always do our best to accomdate to your budget.
  • What is a CAD?
    CAD: Computer aided design. This will show all the specifics of your custom piece. Yes, your CAD is included in your first deposit.
  • How much is the deposit?
    Your first deposit is minimum $500-$1000. Your deposit is non-refundable, gets your cAD, and goes towards your final balance.
  • How do I pay? Do I recieve a reciept?
    For payments we accept cash, Cashapp, Zelle, and Apple Pay. You will recieve your invoice after your first deposit and reciepts everytime you make payment. Invoice is sent via email.
  • Do you ship?
    If not local, we will communicate via facetime/phone call/text. We offer standard and overnight shipping. All shipping is insured. Pricing varies so please confirm price with us.
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